be22's Privacy Policy — Your Data Is Our Responsibility
The personal information of every registered member on the be22 platform is stored with the highest level of security. We are committed to protecting your privacy through SSL encryption and strict data protection practices.
Introduction & Applicability
be22 is a trusted online gaming platform. We handle the personal information you provide while using our services with great care. This Privacy Policy ("Policy") applies to be22's website, application, and all other digital services.
By using be22's services, you are considered to have agreed to the terms described in this policy. If you disagree with any part of this policy, please stop using our services and contact our support team.
This policy has been drafted in accordance with the laws and regulations of Bangladesh. be22 is always committed to ensuring the privacy of your personal information.
Information We Collect
2.1 Registration & Identity Information
When creating an account, be22 collects the following information:
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address (where applicable)
- National ID card or passport details (for identity verification)
2.2 Financial & Transaction Information
During deposit and withdrawal processes, be22 stores the following information:
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal dates and times
2.3 Technical & Device Information
Information automatically collected while using the platform:
- IP address
- Device type and operating system
- Browser information
- Cookie and session data
- Login and logout times
2.4 Gaming Activity Information
To improve service quality, be22 stores the following gaming information:
- Betting history
- Preferred games and categories
- Win and loss records
- Bonus usage history
- VIP level and points information
Purpose of Data Use
Information collected by be22 is used solely for the following legitimate purposes:
- Account management: For creating, verifying, and securely operating your account.
- Identity verification: To confirm that you are a genuine user aged 21 or older.
- Transaction processing: To carry out deposits and withdrawals smoothly.
- Service improvement: To analyse your usage experience and improve the be22 platform.
- Security assurance: To prevent fraud, unauthorised access, and other security risks.
- Communication & support: To communicate with you about services and to provide assistance.
- Responsible gaming: To monitor the risk of excessive gaming and ensure your protection.
- Legal compliance: To fulfil relevant legal obligations.
Important: be22 never sells your information to third parties. Data may only be shared with necessary service providers (such as payment processors) under specific agreements.
Data Storage & Security
4.1 Security Methods
be22 uses industry-standard security technology to keep your personal information safe. All communication between you and be22 is fully secured through SSL (Secure Socket Layer) encryption technology, meaning no third party can access this information.
Our servers are housed in secure data centres and are subject to regular security audits. Your password is never stored in plain text — it is always kept as an encrypted hash.
4.2 Data Retention Period
be22 retains your information for as long as it is necessary to provide services or to meet legal obligations. Even after an account is closed, some information may be retained for a specified period due to legal requirements.
- Active accounts: For the entire duration of service use
- Financial transaction records: For the period required by applicable law
- Communication logs: For a reasonable period as needed to resolve issues
4.3 Sharing Information with Third Parties
be22 may share your information with third parties only in the following circumstances:
- Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
- Technology service providers: With contracted technology partners for platform operations — always under a confidentiality agreement.
- Legal authorities: To comply with court orders or legal obligations.
- Fraud prevention: With security specialists solely to investigate suspicious activity.
be22 never sells or rents your personal information to advertisers or unrelated third parties.
Cookies & Tracking Technology
5.1 What Are Cookies and Why Are They Used
Cookies are small data files stored in your browser. be22 uses cookies for the following purposes:
- Essential cookies: To maintain login sessions and ensure security.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To analyse site usage and improve services.
5.2 Cookie Control
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some be22 services from working correctly. Contact our support team for any questions about cookies.
Your Rights
As a registered member of be22, you have the following rights regarding your personal information:
Right to access information
You may request to know what information be22 holds about you.
Right to correct information
You may request corrections if there are any errors in your information.
Right to delete information
In certain circumstances, you may request deletion of your information, provided it does not conflict with legal obligations.
Right to object to processing
You may object to the processing of your information for specific purposes.
To exercise these rights, contact our support team at [email protected] or via live chat. be22 is committed to responding to your request within a reasonable time.
Protection of Minors
be22's services are intended only for individuals aged 21 or older. We do not knowingly collect information from or permit account creation by anyone under the age of 21.
An age verification process is followed at the time of registration. If we learn that a person created an account under the age of 21 by providing false information, that account and associated data will be deleted immediately and any transactions will be considered void.
Help protect children: If you know of a minor attempting to access be22, please notify our support team immediately. Visit our Responsible Gaming page for responsible gaming guidance.
Policy Changes
be22 reserves the right to update this privacy policy as needed. If any significant changes are made:
- The updated policy will be published on this page.
- Registered members may be notified via their mobile number or email.
- A notice about the changes may be displayed upon logging into the platform.
Continued use of be22's services after a policy change will be considered as your acceptance of the new policy. If you have any concerns about changes, please contact our support team.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, be22's support team is available seven days a week, twenty-four hours a day. We provide support in both Bengali and English.
After a data protection request is submitted, be22 will endeavour to respond as soon as possible. For complex requests, a resolution will be provided after the necessary verification process is completed.
Contact methods
Enjoy safe gaming at be22
Your information is fully protected. Get the best gaming experience at be22 under SSL encryption and strict privacy practices.